Implementation of total quality management (TQM) and management by objectives (MBO) in university / Shaiful Azlan Abdul and Wan Kalthom Yahya

Abdul, Shaiful Azlan and Yahya, Wan Kalthom (2002) Implementation of total quality management (TQM) and management by objectives (MBO) in university / Shaiful Azlan Abdul and Wan Kalthom Yahya. In: Prosiding Seminar Kebangsaan Sains,Teknologi dan Sains Sosial “Ke Arah Pembangunan Negara”, 27 dan 28 Mei 2002, Hotel Vistana, Kuantan, Pahang.

Abstract

Organization can practices any techniques or styles of management. It depends on the type of industry, the nature of business and the condition of the market and environment. MBO has been debated for more than 25 years either it work or not. TQM was popular in lately 80 's and early 90 'so Some company had proven successful after applied this concept and plan. UiTM is undergone of TQM and is still under process. The author trying to suggest how these concepts will be implemented without lessens each other. The suggestion and proposal will work in university environment.

Item Details

Item Type:	Conference or Workshop Item (Paper)
Creators:	Creators Email / ID Num. Abdul, Shaiful Azlan UNSPECIFIED Yahya, Wan Kalthom UNSPECIFIED
Subjects:	L Education > LB Theory and practice of education > Higher Education > Institutions of higher education L Education > LB Theory and practice of education > Total quality management in education. Total quality management in higher education
Divisions:	Universiti Teknologi MARA, Pahang > Jengka Campus
Journal or Publication Title:	Prosiding Seminar Kebangsaan Sains,Teknologi dan Sains Sosial Jilid 1
Event Title:	Prosiding Seminar Kebangsaan Sains,Teknologi dan Sains Sosial “Ke Arah Pembangunan Negara”
Event Dates:	27 dan 28 Mei 2002
Page Range:	pp. 384-388
Keywords:	Organization, university, total quality management (TQM)
Date:	2002
URI:	https://ir.uitm.edu.my/id/eprint/73466

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