Food delivery ordering system / Nur Shafika Izani Mohamad Aseri and Siti Nurul Hayatie Ishak

Mohamad Aseri, Nur Shafika Izani and Ishak, Siti Nurul Hayatie (2020) Food delivery ordering system / Nur Shafika Izani Mohamad Aseri and Siti Nurul Hayatie Ishak. In: International Innovation, Invention and Design Competition, 17 May-10 Oct 2020.

Abstract

Online food ordering system is a web-based application that allows customers to order their foods online by locating restaurant around their neighbourhood. Recently, this trend becomes popular among university student. Student placed order typically through a merchant’s website or phone call, while some students join an instant messaging group to make order. Current practice leads to the problems such as difficulty to track and manage order, lack of merchant and meals information and some student experienced fraud. Thus, a food delivery ordering system (FDOS) is developed which act as an e-marketplace for student and merchant to conduct transaction and this process is controlled by the university in a single platform. The objective of this project includes identifying user and system requirements, development of the system using adapted waterfall model and applying characteristics of online demand delivery services and the last objective is to evaluate the functionality and usability of the system with expert and potential users. FDOS utilized a business-to-consumer (B2C) model in line with the commission fee as a revenue model. The evaluation process includes seven (7) constructs which are online food ordering system, perceived ease of use, efficiency, satisfaction, consistency, user interface design and restaurant perception. As a result, the construct for online food ordering system and restaurant perception get the highest mean which is 4.97 and 5.0 respectively. Conclusively, users of the system are satisfied that online food ordering system is more convenient and helps merchant to increase company growth to accelerate revenue.

Metadata

Item Type: Conference or Workshop Item (Paper)
Creators:
Creators
Email / ID Num.
Mohamad Aseri, Nur Shafika Izani
izanieyshafika@gmail.com
Ishak, Siti Nurul Hayatie
UNSPECIFIED
Subjects: Q Science > QA Mathematics > Instruments and machines > Electronic Computers. Computer Science
Q Science > QA Mathematics > Instruments and machines > Electronic Computers. Computer Science > Mobile computing
Q Science > QA Mathematics > Instruments and machines > Electronic Computers. Computer Science > Operating systems (Computers) > Android
Divisions: Universiti Teknologi MARA, Perak
Journal or Publication Title: The 9th International Innovation, Invention and Design Competition 2020
Event Title: International Innovation, Invention and Design Competition
Event Dates: 17 May-10 Oct 2020
Page Range: pp. 420-422
Keywords: Food delivery ordering system, e-marketplace, online demand delivery services, e-commerce
Date: 2020
URI: https://ir.uitm.edu.my/id/eprint/71344
Edit Item
Edit Item

Download

[thumbnail of 71344.pdf] Text
71344.pdf

Download (584kB)

ID Number

71344

Indexing

Statistic

Statistic details