Social media content abuse: how offensive is offensive? / Nor Fadzlina Nawi

In an increasingly digital world, social media engagements no longer revolve around interactions among private and personal networks but have become a powerful platform for public engagement. Sharing critical updates and receiving candid and real-time feedback about local concerns via social media have become a daily norm. Undeniably, social media texts, posts and tweets often help disperse information rapidly to community members, which can be useful, especially during public safety emergencies and natural disasters. But, unfortunately, social media is laden with dangers for law enforcement agencies despite these positive aspects. Often, these so-called 'engagements' have led to mis/disinformation, cyberbullying, and online harms in various instances.