The effect of leadership styles on employees performance in finance and human resource department at Telekom Malaysia Berhad Alor Star, Kedah / Nor Shazaliana Mohamad Arshad, Nur Emira Merat and Nurulhuda Azmi

Mohamad Arshad, Nor Shazaliana and Merat, Nur Emira and Azmi, Nurulhuda (2009) The effect of leadership styles on employees performance in finance and human resource department at Telekom Malaysia Berhad Alor Star, Kedah / Nor Shazaliana Mohamad Arshad, Nur Emira Merat and Nurulhuda Azmi. [Student Project] (Unpublished)

Abstract

The purpose of this study was to investigate on the effect of leadership styles on employees' performance. Self-administered surveys were distributed to a randomly selected population of 60 respondents in both Finance Department and Human Resource Department at Telekom Malaysia Berhad Alor Star, Kedah. The survey measured leadership approaches, attributes of each leadership styles, and factors that contribute to employees' performance. Leadership style and outcomes were measured using two (2) sets of questionnaires. The results revealed that both autocratic leadership and democratic leadership may lead to higher effectiveness and improved employee performance. The study demonstrated employees' participation and reward system could increase effectiveness and job satisfaction.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Mohamad Arshad, Nor Shazaliana
2006678717
Merat, Nur Emira
2006678500
Azmi, Nurulhuda
2006678438
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Mustapha, Wan Narita
UNSPECIFIED
Thesis advisor
Mohamad, Wan Normila
UNSPECIFIED
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > H Social Sciences (General) > Research
H Social Sciences > H Social Sciences (General) > Research > Methodology
Divisions: Universiti Teknologi MARA, Perak > Seri Iskandar Campus > Faculty of Office Management and Technology
Programme: Bachelor in Office Systems Management (Hons.)
Keywords: Leadership styles, employees performance, self-administered survey
Date: 2009
URI: https://ir.uitm.edu.my/id/eprint/68552
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