A study on the factors affecting the acceptance of internet banking among Sabah SMEs / Noor Famieza Santara

Santara, Noor Famieza (2015) A study on the factors affecting the acceptance of internet banking among Sabah SMEs / Noor Famieza Santara. [Student Project] (Unpublished)


The aim of the study were expected to demonstrate where there are any crucial relationship between the performance of expectancy, effort of expectancy, social influence and facilitating conditions, as to the acceptance of Internet banking by Sabah SMEs. This present study was replicated from the previous study or journal from (Gunda, 2014). The researcher distributed the questionnaires with sampling size of 200 respondents randomly to take part on the survey. The completion of data helps the researcher to key in and analyse data trough SPSS Version 20.0 as to find out the finding of the study. By using Pearson's Correlation, one variable have no significant which is performance expectancy towards dependent variable with Sig. = 0.358 which is less than 0.05 and the other three which are effort expectancy, social influence and facilitating conditions variables have significant relationship towards dependent variable which these independent variables has the significance of more than 0.05. The execution of Multiple Regression Analysis was performed. With this finding, three hypotheses which are H2, H3 and H4 on testing of association of the study were supported and H1 was rejected. The findings help further study on conduct the research on other branch with similar research paper. The findings of the are expected to help the business owners and other fields to understand the factors that influences in acceptance of Internet banking in business transactions and activities.


Item Type: Student Project
Email / ID Num.
Santara, Noor Famieza
Email / ID Num.
Stephen, Jacqueline Koh Siew Len
Mohd Salleh, Noorziah
Subjects: H Social Sciences > HD Industries. Land use. Labor > Small business. Medium-sized business
H Social Sciences > HF Commerce > Purchasing. Selling. Sales personnel. Sales executives
H Social Sciences > HG Finance > Banking > Home banking services
Divisions: Universiti Teknologi MARA, Sabah > Kota Kinabalu Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) Marketing
Keywords: Factors affecting, internet banking, Sabah SME
Date: 2015
URI: https://ir.uitm.edu.my/id/eprint/67480
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