Satisfaction on blended learning system using E-CSI model: a study on Universiti Tun Hussien Onn Malaysia (UTHM) / Farez Mahmood

Education sector experiencing rapid process very fast and impressive but in 1986 education sector is still using the old method. Then the education sector has experiencing changes from year to year which is started in 1995. At that time Malaysia has been using the Internet and learning methods are increasingly becoming easier, especially for information. As in 1995,the method of learning, e-learning is introduced. Once the education is getting their way more advanced and beyond the learning, Blended Learning is introduced. The concept of Blended Learning is learning traditional methods or approaches face to face and online learning or e learning is known as consolidated into learning Blended Learning. This method has been implemented in several universities such as Universiti Teknologi Mara (UiTM), Universiti Pendidikan Sultan Idris (UPSI) Universiti Tun Hussein Onn Malaysia (UTHM), Universiti Putra Malaysia (UPM) and others. This study was selected and conducted at Universiti Tun Hussien Onn Malaysia (UTHM) at the Fakulti Sains Komputer dan Teknologi Maklumat(FSKTM). Based on this study there are several factors that have been identified to get total satisfaction of students using the learning method. These factors are learning communities, usability, advantages and disadvantages, shared, online learning, classroom learning, website interface, facilities, skills, learning communities, virtual technologies and appliance. This study was looking for the information and the decision whether a student can receive this method and how many students who are satisfied using this learning method. These studies also identify strengths and weaknesses in procedures and modules that conducted. This study was conducted using a questionnaire survey forms that was answered by the students of the Fakulti Sains Komputer dan Teknologi Maklumat (FSKTM). Some of the comments obtained from students asking to the AUTHOR learning portal to do some improvements in accordance with their learning needs. This study helps AUTHOR learning portal can be fully utilized by students. Thus learning portal administrator should take any initiative to improve the quality and level of student satisfaction in the future.