The e-marketplace: the challenges of Malaysian small & medium enterprise in the information and communication technology era / Mohd Amirul Akhbar Mohd Zulkifli

Mohd Zulkifli, Mohd Amirul Akhbar (2001) The e-marketplace: the challenges of Malaysian small & medium enterprise in the information and communication technology era / Mohd Amirul Akhbar Mohd Zulkifli. Masters thesis, Universiti Teknologi MARA (Kampus Puncak Perdana).

Abstract

Electronic commerce (e-commerce) an application of the Internet is exploding and has expanded exponentially for over the past five years. In fact many firms throughout the world migrate to adopt electronic initiatives in their environment. Much however, remains to be done to fully exploit the benefits offered by e­ commerce. In Malaysia alone, we expect to see about 2 million users by the . . year 2002. However, one of the greatest challenges for Malaysia is to convince small and medium enterprise (SME) that both their survival and prosperity depends on adopting e-commerce. SME today still do not understand the process in setting up e-commerce. Skepticism, as well as incoherence loom especially among SME's in Malaysia on accepting the concept of e-marketplace and formulating the best strategy for an electronic endeavor. This research found out that most of the SME do not appreciate the implication of the major ICT changes taking place in this information era. It is evident in this research that there is resistance to e-commerce adoption. This research also figures out the influencing factors and experiences of SME using the ICT for e-commerce. Suggestion on the steps towards e-commerce for SME has been brought forward in this paper. Therefore the transition to e-commerce is hoped to open up a vast array of business opportunities for those who are willing to take advantage of the new technology.

Metadata

Item Type: Thesis (Masters)
Creators:
Creators
Email / ID Num.
Mohd Zulkifli, Mohd Amirul Akhbar
2000250703
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Abu Seman, Norma
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Computer networks. Electronic information resources. Web portals. Internet. Web servers. Electronic mail messages
H Social Sciences > HF Commerce > Electronic commerce
T Technology > T Technology (General) > Information technology. Information systems
Divisions: Universiti Teknologi MARA, Selangor > Puncak Perdana Campus > Faculty of Information Management
Programme: Masters of Science in Information Management
Keywords: E-marketplace, Small Enterprise, Medium Enterprise, Information Technology, Communication Technology, Electronic commerce
Date: October 2001
URI: https://ir.uitm.edu.my/id/eprint/60896
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