Organizational climate and ergonomics citizenship behaviour among employees in OSHMS certified manufacturing organizations: the moderating effect of ergonomics knowledge / Che Norazri Che Din

Ergonomic Citizenship Behaviour (ECB) is an employee extra role behaviour towards ergonomics. ECB is a new construct which is generally adapted from well-established studies relating to Organizational Citizenship Behaviour (OCB) and more recently of Safety Citizenship Behaviour (SCB). The purpose of this study is to examine the relationship between specific Organizational Climate dimensions namely as Autonomy, Involvement, Supervisory Support and Welfare and ECB with moderating effect of Ergonomics Knowledge. A package of 450 self-administrated questionnaire were distributed to employees who work in OSHMS certified manufacturing located in northern region of peninsular Malaysia. Data were analysed using Partial Least Square (Smart PLS) version 2.0. Based on the statistical analyses conducted, the findings revealed that the specific Organizational Climate Dimensions namely Autonomy, Involvement, Supervisory Support and Welfare has significant relationship with ECB. Furthermore, the Ergonomics Knowledge has shown moderating effect on the relationship between Involvement and ECB. These relationships were explained from the perspective of Social Exchange Theory. This study offers empirical evidence of the new proposed construct of ECB, which very useful for prevention of employee un-ergonomics behaviour at the workplace.