Enhancing tracking practices in the Malaysian freight forwarding industry / Zaharuzaman Jamaluddin … [et al.]

Jamaluddin, Zaharuzaman and Jahari, Nor Azah and Syed Abdullah, Sharifah Hilmi and Muslim, Norjiah (2021) Enhancing tracking practices in the Malaysian freight forwarding industry / Zaharuzaman Jamaluddin … [et al.]. In: E-Proceeding for Asian Conference on Business, Economics and Social Science (ACBESS) 2021. Center for Islamic Philanthropy and Social Finance (CIPSF), Alor Gajah, p. 49.

Abstract

Freight forwarding is the movement of all intermodal commodities on behalf of shippers. Although the freight forwarding industry's contribution to a country's national output may not be as competitive as other sectors, the role that this industry plays in supporting an economy's activity cannot be underestimated. Furthermore, the stiff competition in the freight forwarding industry requires companies to continue to excel in order to survive and compete with the many competitors. Thus, the purpose of this paper is to assess current literature and practices in the freight forwarding industry regarding tracking practices. Furthermore, it is expected that the documentation, freight readiness, route and technology capabilities will serve as a foundation for more effective operations and practices in Malaysia, ensuring the freight forwarding industry's sustainability. The study contributes to the body of knowledge in logistics performance and can assist managers to react appropriately to create cost-effective logistic solutions.

Metadata

Item Type: Book Section
Creators:
Creators
Email / ID Num.
Jamaluddin, Zaharuzaman
zaharuzaman@unisel.edu.my
Jahari, Nor Azah
UNSPECIFIED
Syed Abdullah, Sharifah Hilmi
UNSPECIFIED
Muslim, Norjiah
UNSPECIFIED
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HE Transportation and Communications > Freight and freightage
Divisions: Universiti Teknologi MARA, Melaka > Alor Gajah Campus
Page Range: p. 49
Keywords: Tracking practices; Freight forwarding; Logistics
Date: 2021
URI: https://ir.uitm.edu.my/id/eprint/51049
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51049

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