Managing public transport service operation in reducing travel fear factor / Rohana Sham, Mashita Sham, Khairunnisa Rahman, and Nurazlina Samsudin

Sham, Rohana and Sham, Mashita and Rahman, Khairunnisa and Samsudin, Nurazlina (2012) Managing public transport service operation in reducing travel fear factor / Rohana Sham, Mashita Sham, Khairunnisa Rahman, and Nurazlina Samsudin. In: 8th Academic Conference, ACCON 2012 UiTM Cawangan Johor, 2 - 4 November 2012, Bukit Gambang Resort City,Pahang.

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Abstract

The need of a woman for a safe public transport is critical especially when urban area is concerned. To be able to travel safely from point of origin to the point of destination has become a top priority for many urban woman dwellers. However, due to little research being conducted in this
matter, this research attempts to fill the gap. Data were collected through bus passenger survey in three major urban areas in Penang Island. The passengers were asked to rate their safety level given the following bus service characteristics namely punctuality, comfortability, security, information and infrastructure design that are currently provided in their areas. Results from the analysis show that most women feel insecure or feel unsafe waiting too long at the bus stop if the bus is not punctual, when they are not comfortable with the level of services being provided, when there is no indication of any security measures along the journey by bus and when they receive no information of the bus services.

Metadata

Item Type: Conference or Workshop Item (Paper)
Creators:
Creators
Email
Sham, Rohana
UNSPECIFIED
Sham, Mashita
UNSPECIFIED
Rahman, Khairunnisa
UNSPECIFIED
Samsudin, Nurazlina
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Editor
Jangga, Rohani
UNSPECIFIED
Editor
Jalaluddin, Ainol Hasanal
UNSPECIFIED
Editor
Soo, Carolyn Kum Yoke
UNSPECIFIED
Editor
Sain, Noridah
UNSPECIFIED
Subjects: H Social Sciences > HE Transportation and Communications > Railroads. Rapid transit systems
H Social Sciences > HE Transportation and Communications > Transportation (General works). Communication and traffic
H Social Sciences > HE Transportation and Communications > Passenger traffic (General)
Divisions: Universiti Teknologi MARA, Johor
Event Title: 8th Academic Conference, ACCON 2012 UiTM Cawangan Johor
Event Dates: 2 - 4 November 2012
Item ID: 48588
Uncontrolled Keywords: Bus Service Characteristics, Punctuality, Comfortability, Security, Information, Infrastructure Design and Women Travel Safety, UiTM Cawangan Johor
URI: https://ir.uitm.edu.my/id/eprint/48588

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48588

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