Servant leadership in Non-Governmental Organizations (NGOs) / Kuldip Singh

Non- Governmental Organizations (NGOs) have become influential development agents in the developing world in recent decades through their so-called “sustainable” activities”. This study aimed to examine leadership style in Non-Governmental Organizations (NGOs) in Kuching. Data was collected from 100 employees in 30 NGOs. The instrument used to measure servant leadership was the Organizational Leadership Assessment (OLA) developed
by Laub (1999). Results of the instrument’s Cronbach Alpha measurement show that the score of reliability is above .90 which indicates an acceptable level. The results indicate that servant leadership is dominant leadership style in NGOs. This study provides insights on servant leadership in NGOs. The findings of this study may help NGOs to enhance its leadership capabilities and leadership development programs for the NGOs leaders to develop their servant leadership capacity. Limitations and recommendations are also discussed.