Job satisfaction at workplace : a case of doctors in government hospital, Kuala Lumpur, Malaysia / Mohd Ramlan, M. A, Rugayah, H and Zarul Zafuan, M. D

M. A, Mohd Ramlan and H, Rugayah and M. D, Zarul Zafuan (2014) Job satisfaction at workplace : a case of doctors in government hospital, Kuala Lumpur, Malaysia / Mohd Ramlan, M. A, Rugayah, H and Zarul Zafuan, M. D. Journal of Administrative Science, 11 (1). pp. 1-12. ISSN 1675-1302

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Abstract

The purpose of this paper is to describe the results of a study on work satisfaction among doctors at a
government hospital. This is a fundamental study using cross-sectional survey of 150 doctors (n=150) at
University Malaya Medical Center (UMMC). Data was collected via questionnaires and the returned response
was 100%. Although the working hours are long and grueling, the findings showed that 58% are satisfied with
their work (M=4.34, SD=0.59) for the following reasons; adequate support from seniors, meaningful tasks,
flexible work schedule and good career prospects. The hospital management should adjust their policy by
tracking the doctors’ wellbeing and maintaining the positive factors in their environment to reduce turnover and attrition rates among doctors.

Metadata

Item Type: Article
Creators:
Creators
Email
M. A, Mohd Ramlan
mramlan2957@salam.edu.my
H, Rugayah
UNSPECIFIED
M. D, Zarul Zafuan
UNSPECIFIED
Subjects: H Social Sciences > H Social Sciences (General) > Public policy (General). Policy sciences
H Social Sciences > H Social Sciences (General) > Public policy (General). Policy sciences > Malaysia
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Administrative Science and Policy Studies
Journal or Publication Title: Journal of Administrative Science
UiTM Journal Collections: UiTM Journal > Journal of Administrative Science (JAS)
ISSN: 1675-1302
Volume: 11
Number: 1
Page Range: pp. 1-12
Official URL: https://jas.uitm.edu.my/index.php/14-archieve-2015...
Item ID: 44168
Uncontrolled Keywords: work satisfaction; hospital; stress; organizational behavior; Malaysia
URI: https://ir.uitm.edu.my/id/eprint/44168

ID Number

44168

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