Assessing performance of SMEs in the tourism industry through intellectual capital and corporate entrepreneurship: a conceptual framework / Ahmad Rusydan Ab Kadir … [et al.]

Ab Kadir, Ahmad Rusydan and Ngah, Rohana and Salleh, Zarina and Sulaiman, Joehary (2018) Assessing performance of SMEs in the tourism industry through intellectual capital and corporate entrepreneurship: a conceptual framework / Ahmad Rusydan Ab Kadir … [et al.]. ASEAN Entrepreneurship Journal (AEJ), 4 (1). pp. 149-160. ISSN 2637-0301 (e-ISSN)

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Abstract

The tourism industry is an important service sector of the Malaysian economy and has been identified as one of the major contributors of the country’s economic success. Malaysia is one of the top ranked countries in the world for tourist arrival. Currently, the government has targeted to achieve the arrival of 36 million tourists that will generate up to RM168 billion in tourist receipts for the country by 2020. However, the tourism industry is facing the high arrival low yield issue where yield per tourist in Malaysia is lower as compared to its neighbouring countries. Lower yield was caused by shorter stays and lack of spending on tourism products and services. Tourist arrival and spending affect the performance of firms involves in tourism industry especially the SMEs. Since SMEs are the biggest players in the tourism industry, it is important to explore more on the issues on how SMEs in tourism industry can use their limited resources especially their intangible resources as well as harnessing their entrepreneurial capabilities in order to improve performance. This paper presents the current research on intellectual capital and corporate entrepreneurship in achieving better performance of SMEs in tourism industry in Malaysia. It focuses on two main questions: How intellectual capitals boost performance of SMEs in tourism industry? and How corporate entrepreneurship enhances performance of SMEs in tourism industry?

Metadata

Item Type: Article
Creators:
Creators
Email
Ab Kadir, Ahmad Rusydan
ahmad.rusydan@gmail.com
Ngah, Rohana
rohanangah@salam.uitm.edu.my
Salleh, Zarina
zarinasalleh@salam.uitm.edu.my
Sulaiman, Joehary
joeharysulaiman@yahoo.com
Subjects: H Social Sciences > HD Industries. Land use. Labor > Industry > Small and medium-sized business. History
H Social Sciences > HD Industries. Land use. Labor > Small business. Medium-sized business
Divisions: Universiti Teknologi MARA, Shah Alam > Malaysian Academy of SME and Entrepreneurship Development (MASMED)
Journal or Publication Title: ASEAN Entrepreneurship Journal (AEJ)
UiTM Journal Collections: UiTM Journal > ASEAN Entrepreneurship Journal (AEJ)
ISSN: 2637-0301 (e-ISSN)
Volume: 4
Number: 1
Page Range: pp. 149-160
Item ID: 43344
Uncontrolled Keywords: Firm Performance, Intellectual Capital, Corporate Entrepreneurship
URI: https://ir.uitm.edu.my/id/eprint/43344

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43344

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