Change management in public sector / Wan Narita Mustapha … [et al.]

Mustapha, Wan Narita and Hamidun, Noor Hamimah and Amer, Noryanne and Hashim, Rugayah (2004) Change management in public sector / Wan Narita Mustapha … [et al.]. Journal of Administrative Science, 1 (2). pp. 60-74. ISSN 1675-1302


Change is the engine which drives success for an individual or even an entire industry. This statement is supported by Burnes (2004) that change is an important factor for an
organization’s life both at a strategic and operational level. For the public sector, during unwarranted periods, for example during an economic downturn, change is crucial to sustain progress. By its very nature, progress involves change, via technological advancement, new concepts or simply a refocusing of efforts. Managers are the individuals designated to lead the employees to betterment by their actions and behavior they can create an atmosphere which is either stifling, encouraging the maintenance of status quo or vibrant with enthusiasm for change and improvement. In response to that, Burnes, 2004; Riley and Clarkson, 2001 further discussed that it is necessary for organization under change process to effectively respond to and closely related to organizational strategy or vice versa. Senior (2002) explained that in order to ensure
realization of change process, government and public sectors have to strive and acquire good managerial skills. Successful and effective management is important to ensure an organization survival and success in today’s competitive business environment.


Item Type: Article
Email / ID Num.
Mustapha, Wan Narita
Hamidun, Noor Hamimah
Amer, Noryanne
Hashim, Rugayah
Subjects: H Social Sciences > HM Sociology > Groups and organizations
H Social Sciences > H Social Sciences (General) > Research
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Administrative Science and Policy Studies
Journal or Publication Title: Journal of Administrative Science
UiTM Journal Collections: UiTM Journal > Journal of Administrative Science (JAS)
ISSN: 1675-1302
Volume: 1
Number: 2
Page Range: pp. 60-74
Keywords: change management; public sector
Date: December 2004
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