The Critical Success Factors (CSFs) of managing businesses: a comparison study between the Malaysian and Indonesian entrepreneurs in the franchise industry / Ahmad Asri Abd Samat, Shaira Ismail and Norhayati Mohamad Noor

Abd Samat, Ahmad Asri and Ismail, Shaira and Mohamad Noor, Norhayati (2009) The Critical Success Factors (CSFs) of managing businesses: a comparison study between the Malaysian and Indonesian entrepreneurs in the franchise industry / Ahmad Asri Abd Samat, Shaira Ismail and Norhayati Mohamad Noor. [Research Reports] (Unpublished)

Abstract

This research is initiated to explore the Critical Success Factors (CSFs) which are crucial for businesses in order to sustain in a competitive business environment amongst the Malaysian and Indonesian franchisees. As to gather the information, the researchers have identified several CSFs as a benchmark so that we could analyse its relationships to the successful criteria of doing business. Our hypothesis is that, Malaysian and Indonesian franchisees are differed in their business approaches and perceptions towards the business competitive advantage. We also examined the six aspects of business competitive advantage; financial, physical, human, product, customer and competition aspects to make a rationale comparison between Malaysian and Indonesian franchisees in maintaining their business survival.

Metadata

Item Type: Research Reports
Creators:
Creators
Email / ID Num.
Abd Samat, Ahmad Asri
UNSPECIFIED
Ismail, Shaira
UNSPECIFIED
Mohamad Noor, Norhayati
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Retail trade
H Social Sciences > HF Commerce > Retail trade > Franchises (Retail trade)
H Social Sciences > HF Commerce > Retail trade > Malaysia
Divisions: Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus
Keywords: Critical Success Factors (CSFs), Business, Indonesian franchisee, Malaysian franchisee
Date: December 2009
URI: https://ir.uitm.edu.my/id/eprint/37942
Edit Item
Edit Item

Download

[thumbnail of 37942.PDF] Text
37942.PDF

Download (81kB)

Fulltext

Fulltext is available at:
  • Bilik Koleksi Akses Terhad PTAR | Kampus Permatang Pauh, Pulau Pinang

ID Number

37942

Indexing

|

Statistic

Statistic details