Safety of women commuters : a case study in Penang / Rohana Sham

Sham, Rohana (2007) Safety of women commuters : a case study in Penang / Rohana Sham. Masters thesis, Universiti Teknologi MARA.


Women who commute to work using current bus services tend to rate a higher level of
unsafe or fear when they indicate a high level of dissatisfaction towards the current
service and infrastructure provision. Added with different time of travelling and
different age group of women commuters who depend on different type of bus
services (stage bus and work bus) to commute to work, it is also of interest to look at
these factors and the effect on the level of safety indication. This study compares the
level of safety indication for women traveling in three different urban areas in Penang
Island namely Pulau Tikus, Ayer Itam and Jelutong with different transport service
and infrastructure provisions. The aim of the study is to gauge a better understanding
of the relationships between the satisfaction of the existing transport service
characteristics and women travel pattern towards the level of safety indication while
travelling at different satisfactory level of infrastructure provision. A key question in
this study is whether bus service characteristics, and women travel pattern playa role
as a factor affecting the level of safety indication when controlling for the
infrastructure provision in their respective areas.
Finding from the correlation and partial correlation analysis indicated that different
types of bus service possess different service characteristics that affect their level of
safety. However for women travel pattern characteristics like 'time' and 'age' of
women traveling, both of the factors had been identified as significant factors that
affect level of safety even after controlling for the infrastructure provision for both the
stage bus and work bus users. Further comparison on the service, infrastructure and
level of safety for different location studied were being carried out through one-way
Analysis of Variance.
A passenger survey underpin the methodology employed, where the sample came
from the three major areas to identify the real factors contributing towards their fear
level. The data collected were analyzed by means of a statistical package, SPSS. The
study concludes with a discussion of results and suggestions for future research. The
study is a contribution to a relatively urban area scenario in the geography of crime
and public transport supply with women as a dominant traveller.


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