The relationship between good records management and the strength of the organization service / Erratul Shela Eshak...[et al.]

Eshak, Erratul Shela and Mohd Jidi, Munirah and Zakirai@Zakaria, Norlida (2014) The relationship between good records management and the strength of the organization service / Erratul Shela Eshak...[et al.]. In: TeSSHI 2014- Technology, Science Social Sciences, Humanities, 5 & 6 Nov 2014, One Hotel Helang, Langkawi Kedah Malaysia.

Abstract

Thestudy was conducted to investigate the relationship between good records management and the strength of the organization service in Dungun Public Municipal (MajlisPerbandaran Dungun). The objective is to identify the relationship between risk management, personnel knowledge, efficient tools and storage and organization service. This study is based on survey respondents taken from a sample size of 180 staffs from different departments at Dungun Public Municipal (MajlisPerbandaran Dungun) that has been selected randomly. Majority respondents agreed that there is relationship between three independent variables and the strength of the organization service. The finding shows that the most important factors that influence to good records management is personnel knowledge. It is anticipates that this study would improve their records management practices to be more effective and contribute to good organization service

Metadata

Item Type: Conference or Workshop Item (Paper)
Creators:
Creators
Email / ID Num.
Eshak, Erratul Shela
errat449@melaka.uitm.edu.my
Mohd Jidi, Munirah
munirah187@melaka.uitm.edu.my
Zakirai@Zakaria, Norlida
norli190@melaka.uitm.edu.my
Subjects: H Social Sciences > HF Commerce > Business societies > Business records management
Z Bibliography. Library Science. Information Resources > Library Science. Information Science
Z Bibliography. Library Science. Information Resources > Library Science. Information Science > Information storage and retrieval systems
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus
Event Title: TeSSHI 2014- Technology, Science Social Sciences, Humanities
Event Dates: 5 & 6 Nov 2014
Page Range: pp. 222-232
Keywords: Records management, risk management, organization service, personnel knowledge, Dungun Public Municipal
Date: November 2014
URI: https://ir.uitm.edu.my/id/eprint/35452
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