Car service booking system (CSBS) / Syahrul Soubry Ridzuan

Ridzuan, Syahrul Soubry (2014) Car service booking system (CSBS) / Syahrul Soubry Ridzuan. Degree thesis, Universiti Teknologi MARA, Terengganu.


Current manual system to handle booking process of Car Service Centre is believed to be cost and time consuming, and requires a lot of documentation. The usage of the web-based system and online reservation are currently dominating the modern information technology which give many advantages to people. Thus, the car booking service system (CSBS) is presented to facilitate the booking process for car service. The system is expected to be used as a tool to manage booking and conduct booking respectively. CSBS is developed by following the WATERFALL methodology which comprises of Analysis, Design, Development, Implementation and Evaluation phases. For the project, another phase has been added which is Documentation. The evaluation of the system has been conducted which focuses on the user interface satisfaction, system usability, system effectiveness and system efficiency. Based on the result, it shows that the user interface, usability, effectiveness and efficiencies had satisfied the target user with the highest mean are 4.3333, 4.3000, 4.5000 and 4.4333 respectively. However, the system still need to be improved in the future to make it more effective, interactive, usable and more efficient.


Item Type: Thesis (Degree)
Email / ID Num.
Ridzuan, Syahrul Soubry
Email / ID Num.
Thesis advisor
Awang Bakar, Nor Azila
Subjects: Q Science > QA Mathematics > Web-based user interfaces. User interfaces (Computer systems)
Q Science > QA Mathematics > Web databases
T Technology > T Technology (General)
Divisions: Universiti Teknologi MARA, Terengganu > Dungun Campus > Faculty of Computer and Mathematical Sciences
Programme: Bachelor of Computer Science (Hons)
Keywords: Car service ; booking system ; web-based system
Date: 2014
Edit Item
Edit Item


[thumbnail of 35182.pdf] Text

Download (133kB)

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:

ID Number




Statistic details