Car service booking system (CSBS) / Syahrul Soubry Ridzuan

Ridzuan, Syahrul Soubry (2014) Car service booking system (CSBS) / Syahrul Soubry Ridzuan. Degree thesis, Universiti Teknologi MARA, Terengganu.


Current manual system to handle booking process of Car Service Centre is believed to be cost and time consuming, and requires a lot of documentation. The usage of the web-based system and online reservation are currently dominating the modern information technology which give many advantages to people. Thus, the car booking service system (CSBS) is presented to facilitate the booking process for car service. The system is expected to be used as a tool to manage booking and conduct booking respectively. CSBS is developed by following the WATERFALL methodology which comprises of Analysis, Design, Development, Implementation and Evaluation phases. For the project, another phase has been added which is Documentation. The evaluation of the system has been conducted which focuses on the user interface satisfaction, system usability, system effectiveness and system efficiency. Based on the result, it shows that the user interface, usability, effectiveness and efficiencies had satisfied the target user with the highest mean are 4.3333, 4.3000, 4.5000 and 4.4333 respectively. However, the system still need to be improved in the future to make it more effective, interactive, usable and more efficient.


Item Type: Thesis (Degree)
CreatorsEmail / ID. Num
Ridzuan, Syahrul Soubry2011914503
ContributionNameID Num. / Email
Thesis advisorAwang Bakar, Nor AzilaUNSPECIFIED
Subjects: Q Science > QA Mathematics > Web-based user interfaces. User interfaces (Computer systems)
Q Science > QA Mathematics > Web databases
T Technology > T Technology (General)
Divisions: Universiti Teknologi MARA, Terengganu > Dungun Campus > Faculty of Computer and Mathematical Sciences
Programme: Bachelor of Computer Science (Hons)
Item ID: 35182
Uncontrolled Keywords: Car service ; booking system ; web-based system


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