Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang

Empang, David (2006) Microscopic queuing study at Batu Tiga Toll Plaza / David anak Empang. [Student Project] (Unpublished)

Abstract

This study was to compare the characteristics of queuing at microscopic level of analysis at the manual and electronic toll plazas. Batu Tiga Toll Plaza was selected as the study area. The tollbooth in this plaza utilizes 3 types of toll systems; namely manual, Touch ‘n Go, and SmartTAG. The analysis at microscopic level was used in comparing the characteristics of queue in this study. For microscopic analysis, both arrival and service data were collected manually at KL bound as shown in APPENDIX F. The finding indicated that the queuing characteristics of Touch ‘n Go tollbooth was better than SmartTAG and Manual tollbooth. In addition, it was found that the drivers spent about 15 to 35 seconds to be served at the Batu Tiga Toll Plaza. The recommendation was made based on the finding and analysis done in the study.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Empang, David
2004217048
Subjects: T Technology > T Technology (General) > Industrial engineering. Management engineering
T Technology > T Technology (General) > Industrial engineering. Management engineering > Applied mathematics. Quantitative methods
T Technology > T Technology (General) > Industrial engineering. Management engineering > Applied mathematics. Quantitative methods > Operations research. Systems analysis
Divisions: Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus > Faculty of Civil Engineering
Programme: Bachelor Engineering (Hons)(Civil)
Keywords: Microscopic level, Batu Tiga Toll Plaza, queue characteristic
Date: December 2006
URI: https://ir.uitm.edu.my/id/eprint/34680
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