Academic library outreach program encounters / Nur Amira Eliana Abd Halim and Roziya Abu

Outreach is often used interchangeably with synonyms such as
an extension of service and the phrases, for instance ‘service to
the disadvantaged’ or ‘service to the unserved’ and ‘service to
the community’ and/or the ‘inner-city service’. What many fails
to understand is that the modifications in the goals and the type
of library service will describe its outreach approach differently,
although the interchangeability of terms and the lack of
specificity of their definition still remain. The aim of this article is
to discover and deliberate on the factors that affect an outreach
program in an academic library. In doing so, study result from
two Institutes of Teacher Education (IPG) in the State of Kedah is
selected. This study adopts a qualitative case study approach with
in-depth individual interviews of the leading librarian for each
institution, and later the thematic content analysis and cross-case
analysis is used throughout this study in order to analyze the data.
From the result of the interviews in the two Institutes of Teacher
Education (IPG) in the State of Kedah (namely, CS1 and CS2),
two most important factors emerge, and it is said to be the key
factor the effect an academic library outreach programs. Those
factors are: 1) Financial Factor and 2) Staffing Factor