Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.

Amirudin, Nur Rahifah and Nawawi, Anuar and Puteh Salin, Ahmad Saiful Azlin (2017) Risk management practices in tourism industry – a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin. Management & Accounting Review, 16 (1). pp. 1-25. ISSN 2550-1895

Abstract

The purpose of this research was to identify the risks that influence the operation of a resort, the impact and the risk management techniques used to reduce those risks. One resort was selected as the case study and document analysis and observation were used as data collection methods. This study found that environmental risk, business risk and human resource risk were the most important risks that could influence the sustainability of the resort’s operations. These risks can be managed through the right combination of risk management techniques. Despite weak monitoring activities, incomplete operating procedures and inferior attitude by the workforce seem to impact the management of the resort, fast and intelligent response may be able to overcome the situation and prevent the worst possible outcomes.

Metadata

Item Type: Article
Creators:
CreatorsEmail / ID. Num
Amirudin, Nur RahifahUNSPECIFIED
Nawawi, AnuarUNSPECIFIED
Puteh Salin, Ahmad Saiful AzlinUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > Risk management. Risk in industry. Operational risk
H Social Sciences > HD Industries. Land use. Labor > Risk management. Risk in industry. Operational risk > Malaysia
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Accountancy
Journal or Publication Title: Management & Accounting Review
Journal: UiTM Journal > Management & Accounting Review (MAR)
ISSN: 2550-1895
Volume: 16
Number: 1
Page Range: pp. 1-25
Official URL: http://arionline.uitm.edu.my/ojs/index.php/MAR/art...
Item ID: 31144
Uncontrolled Keywords: Resort, risk, risk management, tourism, Malaysia.
URI: http://ir.uitm.edu.my/id/eprint/31144

Download

[img] Text
AJ_NUR RAHIFAH AMIRUDIN MAR B 17.pdf

Download (740kB)


View in Google Scholar

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year