Serving the medical tourists in Malaysia: are local patients being put the second? / Norzayana Yusof and Herwina Rosnan.

Yusof, Norzayana and Rosnan, Herwina (2020) Serving the medical tourists in Malaysia: are local patients being put the second? / Norzayana Yusof and Herwina Rosnan. Asian Journal of Environment-Behaviour Studies, 5 (15). pp. 1-13. ISSN 1394-0384

Abstract

Despite the concern that local patients are being put the second, this article attempts to prove the otherwise. Ten in-depth interviews were conducted with a government division, medical doctors, and private hospitals serving medical tourists. Through Atlas.ti version 8, it is found that locals are still the primary focus as medical tourists only take about 10%, on average, of the total patients in these hospitals. Further, hospitals only went aggressive in medical tourism after their capacity expansion. This research suggests for the policy-makers to take the necessary actions in developing medical tourism industry while simultaneously catering for the locals’ needs.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Yusof, Norzayana
norzayana.yusof@gmail.com
Rosnan, Herwina
herwinaros@gmail.com
Subjects: R Medicine > R Medicine (General)
R Medicine > RA Public aspects of medicine
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Architecture, Planning and Surveying
Journal or Publication Title: Asian Journal of Environment-Behaviour Studies
UiTM Journal Collections: Others > Asian Journal of Environment-Behaviour Studies
ISSN: 1394-0384
Volume: 5
Number: 15
Page Range: pp. 1-13
Keywords: Medical Tourism, Local Patients, Public Healthcare, Patients’ needs
Date: January 2020
URI: https://ir.uitm.edu.my/id/eprint/29898
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ID Number

29898

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