Discovering Malaysian state e-government maturity stage : Implementation process and progress / Mas Anom Abdul Rashid, Mohd Noor Azman Othman and Narehan Hassan

Abdul Rashid, Mas Anom and Othman, Mohd Noor Azman and Hassan, Narehan (2014) Discovering Malaysian state e-government maturity stage : Implementation process and progress / Mas Anom Abdul Rashid, Mohd Noor Azman Othman and Narehan Hassan. Gading Journal for the Social Sciences, 18 (02). pp. 51-75. ISSN 2600-7568

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Abstract

This paper is aimed to discover the current Malaysian state e-government maturity stage. The method used in this study was content analyses of 16 state government portals and websites based on the criteria given by MAMPU for the years 2007- 2013. These findings were then compared to the UN-ASPA e-Government Maturity Model to determine the current state e-government level to ensure continuous improvement is carried out in the interest of the citizens. The findings suggested that Pahang state e-government is progressing where the state government portals and websites have improved to seamless or integrated maturity level. However, the result also indicated a fluctuation in maintaining the performance of the state e-government websites.

Metadata

Item Type: Article
Creators:
Creators
Email
Abdul Rashid, Mas Anom
masanom@pahang.uitm.edu.my
Othman, Mohd Noor Azman
noorazman@pahang.uitm.edu.my
Hassan, Narehan
drnarehan@puncakalam.uitm.edu.my
Subjects: H Social Sciences > HF Commerce > Electronic commerce
H Social Sciences > HF Commerce > Business communication. Including business report writing, business correspondence
T Technology > T Technology (General)
T Technology > T Technology (General) > Information technology. Information systems
Divisions: Universiti Teknologi MARA, Pahang > Jengka Campus
Journal or Publication Title: Gading Journal for the Social Sciences
UiTM Journal Collections: UiTM Journal > Gading Journal for the Social Sciences (GADINGSS)
ISSN: 2600-7568
Volume: 18
Number: 02
Page Range: pp. 51-75
Item ID: 29472
Uncontrolled Keywords: E-government, Implementation, Maturity stage, Website content analysis
URI: https://ir.uitm.edu.my/id/eprint/29472

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29472

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