Emotional intelligence, work-life balance and job stress / Amirul Hadi Mohd Jailani

Job stress occurs when there is no proportion between employees’ wants, job requirements, resources, and needs. Statistically, job stress has various consequences for both employee and employer. In this research paper, the researcher tends to study about job stress and the method to decrease or overcome this problem.

This study was carried out to examine the relationship between emotional intelligence and work-life balance on job stress among lecturers at Universiti Teknologi Mara (UiTM) Cawangan Melaka, Kampus Bandaraya Melaka. This study includes two independent variables which are emotional intelligence and work-life balance and one dependent variable which is job stress. In order to find the result of the study, the data were collected by distributing 92 questionnaires to all the lecturers at Universiti Teknologi Mara (UiTM) Cawangan Melaka, Kampus Bandaraya Melaka.

The data were analyzed using Statistical Package for the Social Science (SPSS) version 22 in order to obtain the result of reliability test, descriptive analysis, Pearson’s Correlation test and multiple regression analysis. The result showed that there is no significant relationship between emotional intelligence and job stress while there is a significant relationship between work-life balance and job stress. In conclusion, it shows that work-life balance can influenced employees’ job stress.