Finding my voice and engineering integrity as an intern

Shahafizan, Puteri Nur Arissa and Mohamed Noordin, Ida Rahayu (2026) Finding my voice and engineering integrity as an intern. Reflective Electrical Engineering Learning (REEL2026). pp. 19-21. ISSN 3093-7027
Abstract

When I first walked into SMT Technologies, I had to confess that I was speechless. As an Electrical Engineering student, I always go to the university lab which is a quiet environment where you have all the time in the world to figure out what is going on with the circuit that isn't working right. Well, as I quickly discovered, when it comes to a high-speed production environment, everything is different. Very soon I realized that Quality Assurance (QA) is not only a department but a philosophy. It means nothing more than ensuring small things to avoid failure in the final result.
My biggest problem was not about dealing with machines, but the fact that I was the only one intern there. At first, there was no one approaching me when I needed help since the staff are experienced and have a lot of work to do on time. As it turns out, communication wasn't my strength. Being quiet by nature, when I figured that all these people were extremely busy, it made me realize that I couldn't really approach them. However, I knew that if l wait while doing nothing and hoping that someone would take notice of me and teach me something, I will stay where I'm and learn nothing. That's when I began politely asking the technicians and engineers for some tasks or asking such simple questions as, "Why did you adjust that?" I initially felt intimidated by the technical gap, but asking those questions proved to be a turning point. It taught me that effective communication and gathering requirements are just as essential to the project's success as the actual engineering work.

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