When I first walked into SMT Technologies, I had to confess that I was speechless. As an Electrical Engineering student, I always go to the university lab which is a quiet environment where you have all the time in the world to figure out what is going on with the circuit that isn't working right. Well, as I quickly discovered, when it comes to a high-speed production environment, everything is different. Very soon I realized that Quality Assurance (QA) is not only a department but a philosophy. It means nothing more than ensuring small things to avoid failure in the final result.
My biggest problem was not about dealing with machines, but the fact that I was the only one intern there. At first, there was no one approaching me when I needed help since the staff are experienced and have a lot of work to do on time. As it turns out, communication wasn't my strength. Being quiet by nature, when I figured that all these people were extremely busy, it made me realize that I couldn't really approach them. However, I knew that if l wait while doing nothing and hoping that someone would take notice of me and teach me something, I will stay where I'm and learn nothing. That's when I began politely asking the technicians and engineers for some tasks or asking such simple questions as, "Why did you adjust that?" I initially felt intimidated by the technical gap, but asking those questions proved to be a turning point. It taught me that effective communication and gathering requirements are just as essential to the project's success as the actual engineering work.
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Shahafizan, Puteri Nur Arissa UNSPECIFIED Mohamed Noordin, Ida Rahayu idarahayu660@uitm.edu.my |
| Contributors: | Contribution Name Email / ID Num. Advisor Mohamed Zahidi, Musa UNSPECIFIED Chief Editor Sihab, Norsabrina UNSPECIFIED |
| Subjects: | T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Electronics > Applications of electronics |
| Divisions: | Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus > Faculty of Electrical Engineering Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus |
| Journal or Publication Title: | Reflective Electrical Engineering Learning (REEL2026) |
| ISSN: | 3093-7027 |
| Page Range: | pp. 19-21 |
| Keywords: | Quality assurance, Technical communication, Industrial learning |
| Date: | July 2026 |
| URI: | https://ir.uitm.edu.my/id/eprint/147677 |
147677.pdf
