Calm Cup’s Cafe

Renny, Florinna Rachel and Chew, Jevilin and May Heng, Nur Aniisa and Sajirus, Nur Qistina Safeyyah and Jufri, Siti Nuranisah (2026) Calm Cup’s Cafe. [Entrepreneurship Project] (Unpublished)
Abstract

Calm Cup’s cafe is a creative cafe that we created for people who are likely to be introverted or wanting some time to disconnect from the world. This cafe is located at Taman Likas Kota Kinabalu. Our main goal is not only to provide affordable and delicious food but we also focus on providing people with a quiet, peaceful and comfortable place to rest, doing work, reading and even just to eat either alone, with family or their friends. Our cafe features are room-based set up instead of the traditional open-layout cafe with scattered tables. All our rooms are equipped with soundproof to ensure complete privacy and a distraction-free experience. Each room has also been thoughtfully designed with comfortable seating, soft lighting and minimalist aesthetic to create a perfect environment for reading, studying, working or simply relaxing. To further enhance the experience of introvertfriendly each room is equipped with tablet systems that allow guests to order food and beverages directly from their room. They can monitor the status of their orders and make payments without visiting the counter. Once the food is ready it will be delivered directly to the room door where there’s a dedicated space provided to placing the items. A bell notifies guests when their orders have arrived to helps reducing the interaction between the staff or the customers and if they have any questions regarding the menu or services guests can simply call or text the cafe through the tablets systems. There will be no additional charges for using the rooms making the experience seamless and convenient. We also offer a thoughtfully food menu in a reasonable price but still in a good quality and portion sizes that equal to what the customer pay. We also had a specialty drinks that complement the calm and relaxing atmosphere of the cafe and other than selling the food in one single portion we adopts a meal package concept where each packages already include three meals which is the main course, dessert and beverages at a fixed and affordable and reasonable price. Customers are also allowed to customize their selections within the same package category with no additional charge through the in-room tablet systems. This approach help simplifies in decision making, reduces ordering stress and enhances convenience not to mention this can help maintain cost efficiency for the cafe. Overall, Calm Cup’s cafe is more than just a cafe to enjoying food but it's also a place to let our guest rest and feel comfortable that can give them a pace to release they stress and tension by savoring a delicious food while adoring the side view of the bay without any interruption.

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