This is an Executive Summary describing the Human Resources Manager's responsibilities and role in supporting the growth of Papi Barlon Barbershop through effective human resource management. As a service-oriented business, Papi Barlon relies on its team of barbers and support staff to provide customers with an excellent experience every time they visit. The HR Manager is responsible for recruiting, screening, hiring and training individuals who can be successful in providing Papi Barlon's customers with excellent service. The HR Manager also manages training and development within the business, including employee training in grooming techniques and customer service, hygiene and professionalism, which support the barbershop's desired reputation. Employee relations are an important part of the HR Manager's responsibilities, which include fostering clear communication with employees, implementing ethical business practices and creating a positive working environment for all employees. To accomplish these goals, the HR Manager will be responsible for monitoring employee performance, addressing employee concerns and ensuring that the barbershop remains in compliance with local, state and federal labor laws and guidelines as well as the barbershop's own personnel policies and procedures. In addition, the HR Manager fosters teamwork and a spirit of mutual respect among employees, which contributes to helping create a workforce that is motivated and dedicated to the barbershop's continued success. The HR Manager will also ensure that employee performance is aligned with Papi Barlon's goals. Through strategic planning and a focus on a people-centered approach to human resources, the HR Manager contributes to the operational efficiency and quality of service provided by the barbershop and ultimately to the success of the business.
| Item Type: | Entrepreneurship Project |
|---|---|
| Creators: | Creators Email / ID Num. Papilus Suheru Budiyanto, Muhammad Zaki 2024912755 Abdul Rahman, Syed Zeeman 2024789285 Norman, Nursyazlianah 2024779187 Ramle, Raihanah Yasmin 2024926793 |
| Contributors: | Contribution Name Email / ID Num. Advisor Bandi, Rusiyah rusiy5580@uitm.edu.my |
| Subjects: | T Technology > TT Handicrafts Arts and crafts > Hairdressing, barbering, beauty culture, cosmetology, etc. Including beauty shop practice |
| Divisions: | Universiti Teknologi MARA, Sabah > Kota Kinabalu Campus > Faculty of Plantation and Agrotechnology |
| Keywords: | Human resource management, Service industry, Entrepreneurship |
| Date: | 2026 |
| URI: | https://ir.uitm.edu.my/id/eprint/146913 |
146913.pdf
