OSSS connect: Outing Smart School System using Jakob Nielsen’s principles

Outing Smart School System (OSSS) for Sekolah Menengah Kebangsaan (SMK) Seri Gading was developed to address inefficiencies in the school’s traditional, paper-based outing management process. In the past, students had to fill out outing cards, get permission from the warden in person, and have guards write down when they left and returned to the hostel. OSSS introduces a unified, role-based digital platform designed in alignment with Jakob Nielsen’s usability heuristics to ensure high accessibility and intuitive interaction. The system integrates multiple functions, enabling stakeholders, including students, guardians, wardens, guards, and administrators, to handle only the relevant information to their roles. Key features include online outing requests, real-time guardian notifications, automated check-in and check-out records using student ID verification, and the ability to save outing history in a secure database. This combination of safety, speed, and openness is rarely found in existing outing management solutions. The OSSS makes things more useful by letting students submit request outings remotely, cuts down on wait times and speeds up approvals. Guardians may see their child's outing history and get instant notifications, which builds trust and makes them more involved in school events. Warden can review requests, check student records, and give out demerits when needed. Guards can also rapidly check approved outings and stop people from leaving without permission. The administrator keeps the system running smoothly and safely, managing users and keeping data safe. By digitising and streamlining the outing approval workflow, OSSS cuts down on paperwork, makes mistakes less likely, and makes it easier for everyone to talk to each other. This innovation fulfils the requirements of a growing student population while keeping everyone safe. Accountable and modernise the school's operations.