Mat Sanat, Siti Rozana
(2016)
Perkhidmatan kaunter berkualiti.
Bulletin.
Perpustakaan Tun Dr Ismail, UiTM Johor, PTDI, UiTM Kampus Segamat, Johor.
Abstract
Laporan ini mengupas pelaksanaan perkhidmatan kaunter yang cekap, mesra, dan berintegriti bagi meningkatkan kepuasan pelanggan serta memantapkan imej organisasi.
Metadata
| Item Type: | Monograph (Bulletin) |
|---|---|
| Creators: | Creators Email / ID Num. Mat Sanat, Siti Rozana UNSPECIFIED |
| Subjects: | A General Works > AC Collections. Series. Collected works Z Bibliography. Library Science. Information Resources > Library Science. Information Science |
| Divisions: | Universiti Teknologi MARA, Johor > Pasir Gudang Campus > Perpustakaan Tun Dr. Ismail |
| Journal or Publication Title: | Wahana Lestari Perpustakaan Tun Dr Ismail |
| Keywords: | Perkhidmatan kaunter, Kepuasan pelanggan, Etika kerja |
| Date: | 2016 |
| URI: | https://ir.uitm.edu.my/id/eprint/143397 |
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