Information technology and the retail industry: a Malaysian perspective.

Hashim, Mardziah and Awang, Siti Rahmah and Mohd. Roslin, Rosmimah (2002) Information technology and the retail industry: a Malaysian perspective. In: INSIGHTS Seminar 2002, 24-25 August 2002, Putra World Trade Centre (PWTC).

Abstract

Information technology plays an important role in the success of a business entity. This study surveys the receptivity of the Malaysian retailers in adopting information technology in their businesses. The results showed that the Malaysian retail industry have been relatively slow to invest heavily in this technology. The use of IT for the majority of retailers is still at its initial stage — mainly focusing on the operational activities. Various aspects of information technology usage (hardware, application systems, telecommunications, IT agenda, e-business) among the retailers were studied.

Item Details

Item Type:	Conference or Workshop Item (Paper)
Creators:	Creators Email / ID Num. Hashim, Mardziah UNSPECIFIED Awang, Siti Rahmah UNSPECIFIED Mohd. Roslin, Rosmimah UNSPECIFIED
Subjects:	H Social Sciences > HF Commerce > Retail trade T Technology > T Technology (General) > Information technology. Information systems
Divisions:	Universiti Teknologi MARA, Shah Alam > Research Management Centre (RMC) > Institute of Research, Development and Commercialization (IRDC) > Bureau of Research and Consultancy
Event Title:	INSIGHTS Seminar 2002
Event Dates:	24-25 August 2002
Page Range:	pp. 299-308
Keywords:	Information Technology (IT), Retail industry, Technology adoption, Malaysian retailers, E-business.
Date:	2002
URI:	https://ir.uitm.edu.my/id/eprint/143138

: Edit Item

Downloads & Files

Text
143138.pdf

Download (788kB)

Indexing & Metrics