This study reviews existing literature on the relationship between Internal Communication Effectiveness (ICE), Corporate Brand Identity Management (CBIM), and Brand Performance (BP) within the marine industry. Drawing on research in communication, branding, and organizational behaviour, the paper applies maturity theory to explore internal branding and performance management. It emphasizes how communication effectiveness strengthens organizational identity and influences employee behaviour, thereby enhancing sustainable brand performance. Findings highlight the importance of employee engagement, ethical branding, and sustainability practices in fostering brand coherence and equity. The study further provides recommendations for digitalization and contextual adaptation of CBIM frameworks to align with the specific challenges and opportunities of the marine industry.
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Khadar, Nur Zafirah A UNSPECIFIED Abdul Latif, Dzaa Imma dzaa17@uitm.edu.my Mohamad Nasir, Nur Nasliza Arina UNSPECIFIED |
| Subjects: | H Social Sciences > HB Economic Theory. Demography > Competition. Production. Wealth P Language and Literature > P Philology. Linguistics > Communication. Mass media |
| Divisions: | Universiti Teknologi MARA, Melaka > Alor Gajah Campus > Faculty of Communication and Media Studies |
| Journal or Publication Title: | e-Journal of Media and Society (e-JOMS) |
| UiTM Journal Collections: | UiTM Journals > e-Journal of Media and Society (eJOMS) |
| ISSN: | 2682-9193 |
| Volume: | 9 |
| Number: | 1 |
| Page Range: | pp. 101-120 |
| Keywords: | Internal communication effectiveness, Corporate brand identity management, Brand performance, Employee engagement, Marine industry |
| Date: | January 2026 |
| URI: | https://ir.uitm.edu.my/id/eprint/142096 |
142096.pdf
