Social media: generational trends and strategies

Ali, Norhidayah and Andin Salamat, Azni Syafena and Abu Bakar, Suhaida (2025) Social media: generational trends and strategies. FBM Insights, 12. pp. 17-18. ISSN 2716-599X

Official URL: https://kedah.uitm.edu.my/research

Abstract

Nowadays, social media has become a critical part of how businesses interact with their customers. It offers plenty of ways to engage, advertise to the target markets, and share meaningful content. Platforms like Facebook, Instagram, TikTok, and LinkedIn help brands reach a diverse range of people, from the digitally native Generation Z (Gen Z) to Millennials who mix experience with technology, and the more traditional Generation X (Gen X). However, to truly make an impact, companies need to understand what each generation wants and how they behave online. Creating content that’s tailored and based on real data helps build trust, engage people, and encourage them to take action. Since social media changes rapidly, businesses must remain flexible, collaborating with influencers, using smarter ads, and constantly adjusting to what their audience expects. In essence, by paying close attention to these generational trends, companies can strengthen their presence and maintain it over time.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Ali, Norhidayah
norhidayah@uitm.edu.my
Andin Salamat, Azni Syafena
azni_syafena@uitm.edu.my
Abu Bakar, Suhaida
suhaida596@uitm.edu.my
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Mustapha, Yanti Aspha Ameira
ameira574@uitm.edu.my
Chief Editor
Mohamed Isa, Zuraidah
zuraidah588@uitm.edu.my
Subjects: H Social Sciences > HM Sociology > Social psychology
H Social Sciences > HM Sociology > Social interaction
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Business and Management
Journal or Publication Title: FBM Insights
UiTM Journal Collections: Other UiTM Journals > FBM Insights UiTM Cawangan Kedah
ISSN: 2716-599X
Volume: 12
Page Range: pp. 17-18
Keywords: Social media marketing, Generational consumer behavior, Audience engagement
Date: 2025
URI: https://ir.uitm.edu.my/id/eprint/141974
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