Abstract
Nowadays, social media has become a critical part of how businesses interact with their customers. It offers plenty of ways to engage, advertise to the target markets, and share meaningful content. Platforms like Facebook, Instagram, TikTok, and LinkedIn help brands reach a diverse range of people, from the digitally native Generation Z (Gen Z) to Millennials who mix experience with technology, and the more traditional Generation X (Gen X). However, to truly make an impact, companies need to understand what each generation wants and how they behave online. Creating content that’s tailored and based on real data helps build trust, engage people, and encourage them to take action. Since social media changes rapidly, businesses must remain flexible, collaborating with influencers, using smarter ads, and constantly adjusting to what their audience expects. In essence, by paying close attention to these generational trends, companies can strengthen their presence and maintain it over time.
Metadata
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Ali, Norhidayah norhidayah@uitm.edu.my Andin Salamat, Azni Syafena azni_syafena@uitm.edu.my Abu Bakar, Suhaida suhaida596@uitm.edu.my |
| Contributors: | Contribution Name Email / ID Num. Advisor Mustapha, Yanti Aspha Ameira ameira574@uitm.edu.my Chief Editor Mohamed Isa, Zuraidah zuraidah588@uitm.edu.my |
| Subjects: | H Social Sciences > HM Sociology > Social psychology H Social Sciences > HM Sociology > Social interaction |
| Divisions: | Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Business and Management |
| Journal or Publication Title: | FBM Insights |
| UiTM Journal Collections: | Other UiTM Journals > FBM Insights UiTM Cawangan Kedah |
| ISSN: | 2716-599X |
| Volume: | 12 |
| Page Range: | pp. 17-18 |
| Keywords: | Social media marketing, Generational consumer behavior, Audience engagement |
| Date: | 2025 |
| URI: | https://ir.uitm.edu.my/id/eprint/141974 |
