Abstract
In the modern era of technology, food delivery services have committed a lot to today’s society as it offers convenience and time-saving. However, one of the major problems faced by most food delivery service companies is getting a low-star rating due to the food delivered being cold as the delivery duration may take longer than expected. The current packaging procedure using thermal insulated bag may fail to insulate food effectively and is unable reheat the food if the restaurant failed to provide a freshly made meals. Thus, SMART Food Warmer is invented to counter this issue. The objective of this product is to increase the efficiency of food delivery services by providing a simple and efficient method for heating food and beverages without the need of external heat sources. The normal thermal insulated bag is improvised with a container installed inside. Peltier module is used as the heating element, in which will activate when switch is on. The Peltier module is standardized to reach certain temperature and remain to prevent overheating. Food that has turned cold was used to demonstrate and it was found that it reached the standard of freshly made meals after 10 minutes in an operating SMART Food Warmer. The main target audiences are food delivery services companies, food delivery runners and food business owners. In conclusion, improvising food delivery services is essential in order to meet consumer needs and adapting to changes in the market and regulatory environment. Hence, companies can improve their growth, enhance customers’ satisfaction and build a strong, sustainable business.
Metadata
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Mohammad Sabri, Siti Nursyafiqah 2023829362@student.uitm.edu.my Mohd Yusri, Nur Naqiyah Badrina UNSPECIFIED Khairul Anuar, Elya UNSPECIFIED Mohammad Nawawi, Nik Nur Nadhirah UNSPECIFIED Yusof, Mohd Helmy UNSPECIFIED |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > Special industries and trades T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Production of electric energy or power > Production from heat. Cogeneration of electric power and heat |
| Divisions: | Universiti Teknologi MARA, Selangor > Dengkil Campus > Centre of Foundation Studies |
| Page Range: | pp. 1-5 |
| Keywords: | Food delivery, Cold food, Peltier module, Smart food warmer, Customer satisfaction |
| Date: | April 2024 |
| URI: | https://ir.uitm.edu.my/id/eprint/140470 |
