Supplier selection criteria in UiTM Arau cafeteria using Fuzzy AHP method

Supplier selection is the procedure of determining with which prospective supplier that an organization should conduct business. In this study, the most preferred supplier selection criteria were chosen using the Fuzzy AHP method. The research aim is to determine the criteria when selecting the supplier, identify sub-criteria that impact in selecting the supplier and investigate the best criteria in UiTM Arau. In this study, three decision-makers examine three criteria and six sub-criteria to determine the supplier selection criteria. The criteria are quality of product, delivery service, and performance history. At the same time, the sub-criteria are warranties and claim policies, reputation in industry, time and cost, packaging ability, communication system and technical capabilities. The data is collected through the distribution of a questionnaire to experts in the area of study. The obtained data was calculated using a formula and Microsoft Excel. Quality of Product is the most preferred criteria, with a weight of0.7123. Delivery Service is the second-best criteria, with a score of0.1821, while Performance History is the lowest­ranked criteria in supplier selection, with a score of 0.1056. According to the statistics, Quality of Product is the best criteria, outperforming Delivery Service and Performance History.