Abstract
Employees play a crucial role in an organisation’s success, and management should prioritise their importance. Research suggests that spiritual intelligence and organisational citizenship behaviour (OCB) enhance employees’ performance. A study was conducted at the Ministry of Finance (MOF), Putrajaya. A total of 343 public servants from the MOF were surveyed to gather data. The research model hypotheses were tested using SPSS 27 for data analytics. The study emphasises a notable and positive relationship between spiritual intelligence and both OCB and employees’ performance. OCB has been demonstrated to serve as complementary mediating factor in the relationship between spiritual intelligence and employees’ performance. This finding suggests that the spiritual intelligence of an organisation significantly predicts its citizenship’s behaviour. The results of this study enhance the existing body of knowledge and provide new opportunities for further investigation.
Metadata
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Amran, Atiela atiela@uitm.edu.my Azhari, Nurul Nadhira Amalin nurulnadhira@uitm.edu.my Abdullah Thani, Ayu Kamareenna ayukamareenna@uitm.edu.my Rosely, Nur Hidayah nurhidayahrosely@uitm.edu.my Ismail, An Nur Nabila annurnabila@uitm.edu.my Nik Mohd Zainordin, Nik Mohamad Shamim nikshamim@uitm.edu.my Nik Min, Nik Mohd Faris nikfaris@uitm.edu.my Ishak, Muhammad Ammar Haidar ammarhaidar@uitm.edu.my |
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology > Affection. Feeling. Emotion > Emotional intelligence. Emotional intelligence testing J Political Science > JQ Political institutions and public administration (Asia, Africa, Australia, Pacific Area, etc.) > Asia > Malaysia |
| Divisions: | Universiti Teknologi MARA, Kelantan > Machang Campus > Faculty of Business and Management |
| Journal or Publication Title: | Conference e-Proceedings International Conference on Business and Social Sustainability (ICOBSS2024) |
| ISSN: | 978-967-2447-12-2 |
| Volume: | 1 |
| Page Range: | pp. 59-64 |
| Keywords: | Civil service, Malaysia, Organizational citizenship behavior |
| Date: | 2024 |
| URI: | https://ir.uitm.edu.my/id/eprint/137186 |
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