Development of mobile application for emotional evaluation & psychological support

This paper presents a development of Platform for Emotional Evaluation and Psychological Support (PEEPS). This mobile application aims to provide those who deal with mental illness the freedom to talk without fear of judgement from others or their loved ones. Two main factors that may contribute to the reluctant of mental health pateints to come forward which are the stigma and onerous charge on mental health treatment. Due to poor understanding of mental health, it is often regarded as taboo to talk about it and to seek professional help. Secondly, healthcare for mental health issues is costly and due to this, the lower income group would perceive this not as a health matter, but a spiritual matter. The goals of this project are to establish a real-time platform for Emotional Evaluation and Psychological Support that will act as a new helpline for those in needs of mental health support. The method that is used is this project is Iterative model which has been modified to suit the project development process. The result of the application of the online counselling showed that the application is accepted by the mental illness user as their path to recovery. The mental health user agree that the application is attractive, easy to use and they also can get comforted through the application. The proposed application could help the government and related mental health facilities in providing better mental health services.