Intelligent agent concepts in information centers / Mazwani Ayu Mazlan, Jannatul Iza Ahmad Kamal and Intan Nurbaizura Zainuddin

Human workforce is an important part of community economic development in any economic climate, and certainly even more critical during the financial crises we 're experiencing today. This has come to describe a relatively wide range of activities, policies and programs employed by
geographers to create, sustain and retain a viable workforce that can support current and future businesses and industry. It is a systematic process for identifying the human resources required to meet organizational goals
and developing strategies to meet those requirements. Intelligent agent helps in facilitating the storage and retrieval of information as a result of the activities of the institution which involves a process of managing
and maintaining information. Thus, the objectives of this paper are to examine the intelligent agent solution and to identify the effective usage of intelligent agents in information centres, and to describe the four types of
intelligent agents adopted by these information centres.