Servmate: simplifying communal dining for MADAD dining hall users

The ServMate dining tray is a product developed to address specific dining challenges observed at the MADAD open dining area in Kedah, which accommodates large crowds during communal events. Through direct site observation and user behaviour analysis, common problems such as difficulty carrying multiple food items, unstable cup placement, and inefficient storage were identified. ServMate responds to these needs with a compact, lightweight, and fully 3D-printed design featuring side handles for improved grip, an integrated cup holder indent to reduce spillage, and a stackable form for space-saving storage. The tray is made from antibacterial PLA composite, a material that is biodegradable, anti-mould, antibacterial, odour-resistant, and food-safe. Filleted edges further enhance cleaning efficiency. The final design aims to improve the dining experience for MADAD users by simplifying food transportation and optimising tray management in high-traffic dining scenarios.