Jabatan Hal Ehwal Agama Islam Negeri Sembilan (JHEAINS)

This report describes my internship experience at Jabatan Hal Ehwal Agama Islam Negeri Sembilan (JHEAINS) Rembau, which took place from 3rd March 2025 to 15th August 2025. The main goal of this training was to help students gain real work experience and prepare for future careers. During my internship at JHEAINS Rembau, I was responsible for entering client data related to marriage, divorce, and ruju’ into the SPPIM system, handling administrative tasks such as registering letters and answering phone calls, and assisting customers at the service counter with marriage-related matters. This report also includes a SWOT analysis, identifying the strengths, weaknesses, opportunities, and threats faced by the company and along with relevant recommendations. Overall, this internship was a valuable learning experience. It helped me gain new skills, understand the working environment and see the importance of efficient systems in public service. I believe the recommendations in this report can help JHEAINS Rembau improve its service quality and future growth.