This abstract introduces "SecureConvey: ParcelTube," an innovative product design poised to revolutionize last-mile delivery processes. SecureConvey: ParcelTube is a cutting-edge solution comprising a large, interconnected box equipped with an integrated conveyor belt system. This system facilitates the seamless transportation of parcels from external mailboxes directly into recipients' homes. Adding to its ingenuity, SecureConvey: ParcelTube incorporates a robust security feature requiring couriers to scan a QR code for access, ensuring secure parcel deposition (Focardi, 2019). In the wake of escalating demand for efficient and secure parcel delivery solutions amidst e-commerce expansion, SecureConvey: ParcelTube addresses prevalent challenges such as missed deliveries and package theft (Morrel, 2023). By enabling direct deliveries to recipients' homes, irrespective of their presence, SecureConvey: ParcelTube offers unmatched convenience and reassurance to consumers. The design journey of SecureConvey: ParcelTube was steered by exhaustive research into user preferences and behaviours, prioritizing usability, security, and compatibility with existing delivery infrastructures. Iterative prototyping and rigorous testing phases enabled refinement of functionality, ergonomics, and reliability, ensuring optimal real-world performance. Key features of SecureConvey: ParcelTube encompass seamless integration with courier operations, remote monitoring, and control capabilities accessible via mobile app or web interface, alongside robust security measures safeguarding parcels throughout the delivery process. In essence, SecureConvey: ParcelTube signifies a monumental leap in parcel delivery technology, furnishing a scalable and adaptable solution that caters to the evolving needs of the modern delivery landscape (Americas, 2020). With its unwavering focus on convenience, security, and efficiency, SecureConvey: ParcelTube pledges to elevate the overall delivery experience for both consumers and delivery providers (Lai, 2020).
| Item Type: | Book Section |
|---|---|
| Creators: | Creators Email / ID Num. Asmmuddin, Nurasreena UNSPECIFIED Zunaidi, Nur Damia Husna UNSPECIFIED Khairoslliza, Nur Athyah Husna UNSPECIFIED Kamis, Nurul Alia Natasha UNSPECIFIED Adenan, Nur Dalila nurdalilaadenan@uitm.edu.my |
| Subjects: | H Social Sciences > HE Transportation and Communications > Postal service. Stamps. Philately Q Science > QA Mathematics > Instruments and machines > Electronic Computers. Computer Science > Mobile computing |
| Divisions: | Universiti Teknologi MARA, Johor > Pasir Gudang Campus Universiti Teknologi MARA, Johor > Pasir Gudang Campus > College of Computing, Informatics and Mathematics |
| Volume: | 2 |
| Page Range: | pp. 481-484 |
| Keywords: | Last-mile delivery, Parcel delivery, Connected box, QR code access, Secure delivery solution |
| Date: | 2024 |
| URI: | https://ir.uitm.edu.my/id/eprint/134562 |
134562.pdf
