Simply book service: a comprehensive mobile application for on-demand household service

The proposed system, Simple Book Service: A Comprehensive Mobile Apps for On-Demand Household Service, is a service provider platform designed to offer efficient and reliable solutions for marginalized groups facing household problems. This ongoing project aims to provide a systematic approach to requesting essential services, specifically focusing on plumbing work, electrical wiring tasks, gardening, and running errands. Based on observations and interviews with potential users, these four services were identified as critical needs. Previously, when needing these services, users had to search for providers through conventional means, such as advertisements. The drawback of this method was that the legitimacy of the services offered was questionable. By using the proposed mobile app, all required services are offered within a single application, where users can find the necessary services based on their location. Additionally, the legitimacy of the services offered is guaranteed, as the system admin verifies the service company's ID before vendors can advertise their services. Users can also write reviews about the services after using them. This app is also equipped with a security feature that includes an in-app emergency button; if the user triggers this function, all emergency contacts will receive an SMS alert simultaneously. This feature is essential to protect users who live alone while repair work is being carried out. The app also caters to those with limited time or physical ability, offering gardening and errand services tailored to user needs. By utilizing Simply Book Service, users gain access to secure and trusted services, effectively addressing their household challenges. The app’s software project development follows the Waterfall Model. The implementation of such a service provider system utilizes modern programming frameworks like Flutter, Laravel, MySQL, and Bootstrap to develop this app. In conclusion, the Simply Book Service offers a comprehensive, secure, and user-friendly solution for accessing essential household services, significantly enhancing the quality of life for marginalized groups.