Web-Based Hostel Outing System (HOS) for SMK Seri Gading (SEGA) using Usability Principles

The Web-Based Hostel Outing System (HOS) for SMK Seri Gading is an online system created to make managing student outings process easier and more efficient. The current manual process, which relies on paper forms and warden availability, is slow, prone to errors, and causes delays, especially during busy times. It is also difficult to track students who do not return on time, monitor those outside, and identify restricted students. To solve these problems, the HOS is designed to let students submit outing requests online, notify guardians about approvals, and help wardens and security staff manage and track outings more effectively. The system is developed by following the Adapted Waterfall Model, which includes six steps which consist of planning, analysis, design, implementation, testing, and documentation. Ten Principles of Usability Heuristics is used as a guideline to make sure the system is easy to use, with clear navigation, helpful feedback, and a simple design. The system's functionality is tested using test plan, while usability testing gathers feedback from 5 experts and 37 users to ensure the system works as intended and is user-friendly. Guardians get instant updates about their child's outings, students can check their requests, and wardens can manage records and approve requests more easily. Testing confirms that users like the system for being simple and efficient. Feedback from testing will help make the system even better in the future, so it keeps meeting the needs of its users. Based on this feedback, future enhancements include automated WhatsApp or email notifications for outing status updates, an emergency communication feature for reporting urgent situations such as transport delays, and a secure online payment option for outing-related charges or penalties linked to student demerits. These improvements aim to enhance communication, increase accountability, and support smoother hostel operations.