Understanding and utilising social media analytics tools

Kamarulzaman, Rabiatul Adawiyah and Lehat, Mohd Lezam and Kamarudin, Nurfaizah and Baharin, Siti Hajar (2025) Understanding and utilising social media analytics tools. In: ICT trends that matter. Universiti Teknologi MARA, Johor, Universiti Teknologi MARA, Cawangan Johor, Kampus Segamat, pp. 1-3. ISBN 9786297647050
Abstract

Social media has become an integral part of communication, marketing, and education. With millions of users engaging daily, understand how content performs is crucial for businesses, educators, and influencers. Social media analytics tools help in measuring performance, understanding audience behaviour, and optimising content strategies. This essay explores the key analytics tools available for three major social media platforms: Facebook, Instagram, and TikTok, highlighting their importance in decision-making and engagement optimization.

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