From intention to click:unlocking the actual use of telepharmacy in Malaysia

Usir, Ezlina and Jahidin, Aisyah Hasyila (2026) From intention to click:unlocking the actual use of telepharmacy in Malaysia. Prescription, 1 (2).

Abstract

The global healthcare landscape, accelerated by the COVID-19 pandemic, has positioned telepharmacy as a critical innovation to enhance medication access, management, and pharmaceutical care (Saeed, 2024).Telepharmacy services, which include medication order review, medication dispensing, patient consultation and evaluation, therapeutic drug monitoring, and medication therapy management, as well as virtual consultations, home medicine delivery, and patient education, have been among the most frequently observed telepharmacy initiatives (Muflih et al., 2021; Unni, 2021).

Item Details

Item Type:	Article
Creators:	Creators Email / ID Num. Usir, Ezlina ezlin365@uitm.edu.my Jahidin, Aisyah Hasyila aisya735@uitm.edu.my
Subjects:	R Medicine > RA Public aspects of medicine > Public health. Hygiene. Preventive Medicine R Medicine > RS Pharmacy and materia medica > Materia medica > Pharmaceutical chemistry
Divisions:	Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Pharmacy
Journal or Publication Title:	Prescription
Volume:	1
Number:	2
Keywords:	telepharmacy,medication order review, medication dispensing
Date:	January 2026
URI:	https://ir.uitm.edu.my/id/eprint/131033

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