Enhancing public library services: a focus on therapeutic landscape quality in Malaysian public libraries

Husaini, Haslinda and Noordin, Siti Arpah and Mohamed Shuhidan, Shamila and Saiful Bahry, Farrah Diana (2025) Enhancing public library services: a focus on therapeutic landscape quality in Malaysian public libraries.
Abstract

The Public libraries in Malaysia are evolving into vital community hubs, offering access to information and social connections while supporting mental health and well-being. This research investigates the quality of therapeutic landscapes within Malaysian public libraries using a mixed-methods approach. It explores user perceptions of therapeutic environments and aims to develop strategies for enhancing these spaces. By integrating qualitative insights and quantitative assessments, the study seeks to understand the impact of therapeutic landscapes on user satisfaction and the overall library experience. Findings are expected to inform library management practices and contribute to societal well-being.

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