Continued professional development practices in Malaysian service-based industry / Fadilah Puteh, Maniam Kaliannan and Nafis Alam

Puteh, Fadilah and Kaliannan, Maniam and Alam, Nafis (2014) Continued professional development practices in Malaysian service-based industry / Fadilah Puteh, Maniam Kaliannan and Nafis Alam. Social and Management Research Journal (SMRJ), 11 (2). pp. 1-22. ISSN 1675-7017

Abstract

The concept of Continued Professional Development (CPD) through continuous learning calls upon organisations to encourage, support, and provide favourable environment for employees to engage in continuous learning. This will help to avoid ‘professional obsolete syndrome’; a syndrome faced by a majority if not all employees. This study intends to investigate the current practices of CPD in the Malaysian service-based industry. This article presents the results of an analysis of CPD practices using a qualitative approach based on several interviews with subjectmatter-
experts from various sectors in the Malaysian service-based industry. Fifteen HR Directors and HR Managers were interviewed in order to gauge their perspectives on the
current practices of CPD as this will depict the actual scenario on how they see; interpret; regulate; implement; and enforce CPD for staffs’ development. The data which was collected via interviews was transcribed and analyzed using thematic analysis. The findings revealed different
approaches or practices of CPD among several service sectors in Malaysia.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Puteh, Fadilah
ksyx2fph@nottingham.edu.my
Kaliannan, Maniam
UNSPECIFIED
Alam, Nafis
UNSPECIFIED
Subjects:
Divisions: Universiti Teknologi MARA, Shah Alam > Research Management Centre (RMC)
Journal or Publication Title: Social and Management Research Journal (SMRJ)
UiTM Journal Collections: UiTM Journal > Social and Management Research Journal (SMRJ)
ISSN: 1675-7017
Volume: 11
Number: 2
Page Range: pp. 1-22
Keywords: Continued Professional Development (CPD); Human Resource Management (HRM); Human Resource Development (HRD); Employee Competency; Learning
Date: 2014
URI: https://ir.uitm.edu.my/id/eprint/12440
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ID Number

12440

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