Issues and challenges of building information modelling (BIM) implementation in facilities management / Nor Audra Laily Mohd Sabri, Siti Nor Azniza Ahmad Sekak and Yusmady Md Junus

Building Information Modelling (BIM) is one of the industry's emerging construction technologies. However, BIM adoption for Facilities Management (FM) has not yet been acknowledged. Traditional processes continue to drive FM in Malaysia, signalling the country's economic development and competitiveness. The likely cause is a lack of comprehension of information exchange on the BIM platform throughout the life cycle of the project. Consequently, the aim of this research is to explore and analyse the challenges and strategies associated with the implementation of BIM in FM, with the goal of providing actionable insights to enhance the adoption and effectiveness of BIM in the FM sector. The objectives of the research are to investigate the issues and challenges of BIM implementation in FM and to study the strategies for implementing BIM in FM. This research is using a quantitative method, by online questionnaire survey and SPSS software, to analyses the collected data. Non-probability sampling was applied as the method of sampling. 57 questionnaires were distributed to FM corporate companies in Malaysia based on the MAFM website, but only 19 responses with a 33% response rate were received. The findings of this study revealed a variety of issues and challenges with BIM implementation in Malaysian FM. One of the issues with BIM implementation in FM is the lack of integration between BIM and FM. However, the incompatibility of building automation systems and other FM technologies with BIM typically causes interoperability issues. As a result, government support for promoting BIM in the construction industry, as well as BIM education and training, is critical for increasing BIM adaptation in AEC organisations.