One stop maintenance app / Sity Wardina Alleeya Arifin … [et al.]

Arifin, Sity Wardina Alleeya and Mohd Fauzi, Faatin Nur Fakhriyah and Mohd Fuad, Nur Ardini and Noorul Hakim, Noorul Zakiah and Huzairi, Puteri Umira Natasha and Asrul, Siti Aisyah (2024) One stop maintenance app / Sity Wardina Alleeya Arifin … [et al.]. In: Melaka International Intellectual Exposition 2024 (MiiEX 2024). Bahagian Penyelidikan dan Jaringan Industri, UiTM Melaka, Alor Gajah, pp. 458-461. ISBN 978-967-2846-81-9 (Submitted)
Abstract

One Stop Maintenance App is an application that could help students who live in rented houses if they have a problem with some maintenance. Users can locate a variety of services on it, such as painting and furniture repair, plumbing, electrical, and wiring repairs, as well as house maintenance services (1). They could book an appointment through our apps. The issues arise when students delayed or unaddressed the maintenance requests and had difficulty in tracking requests. Thus, there could be inefficient communication between students and maintenance staff. For instance, maintenance staff probably has a pack schedule therefore the customers need to book an appointment so that it would not clash with another customers. Above all, dissatisfaction with living conditions could arise and cause the staff to get lower rates and bad reviews from the customers.

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