Remind me / Hanem Hafizah Ismail ... [et al.]

Ismail, Hanem Hafizah and Mohd Yusoff, Mahfudzah and Shukor, Suriati Abdul and Raiyani, Suriayati and Arshad, Mohd Fawazie (2024) Remind me / Hanem Hafizah Ismail ... [et al.]. In: UNSPECIFIED.
Abstract

The process of appointing Academic Administrators is critical to the effective management and operation of academic institutions. Timely and accurate issuance of appointment letters ensures that administrative positions are filled without delays, which is essential for maintaining the continuity and quality of academic services. The RemindMe project addresses the issue of delays in issuing appointment letters for Academic Administrators. The project aims to enhance the efficiency and timeliness of processing these letters by introducing an early warning system for administrative assistants. The objectives include implementing an innovative work culture within the Academic Affairs Division, providing a systematic reminder process, and reducing delays in issuing appointment letters. The research method involves a quantitative approach, with the development and implementation of the RemindMe system, data collection through distribution of questionnaires towards the effectiveness of the system. The data was analysed quantitatively using descriptive statistics involving frequency distribution and percentage and presented in the form of a table. The effectiveness of the system was assessed through feedback and performance metrics before and after implementation. Findings indicate that the RemindMe system significantly reduced delays and was well-received by administrative staff, who reported improved efficiency and reduced stress. The project demonstrates the positive impact of leveraging technology to streamline administrative processes within academic institutions, supporting the smooth operation of academic administration and setting a precedent for future innovations in administrative efficiency.

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