Items where Division is "Faculty of Business and Management" and Year is 2001

A

Customer satisfaction towards haulage services provided by Konsortium Logistik Berhad (KLB) Pasir Gudang, Johor / Mohd Anis Abd Jabar. (2001) [Student Project] (Submitted)

Member's awareness on EPF withdrawal schemes / Aida Farrah Abdul Jalal. (2001) [Student Project] (Unpublished)

A study on employee awareness towards ISO 9000 standards in improving service quality at DAHE Industries Malaysia Sdn. Bhd. / Siti Rauhana Ahmad. (2001) [Student Project] (Unpublished)

Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia. (2001) [Student Project] (Unpublished)

F

The effectiveness of using promotion to encourage customers in using the public transportation: study on Putra LRT / Anna Syazrini Fauzi. (2001) [Student Project] (Submitted)

H

A study on customer satisfaction towards service provided by Tabung Haji Klang District / Md Azmi Haron. (2001) [Student Project] (Unpublished)

M

A study on marketing campaign by Bank Simpanan Nasional Malacca Main Branch / Roslee Maslie. (2001) [Student Project] (Submitted)

Importance of ISO 9002 towards small manufacturing firm, case study analysis: Kelemak, Alor Gajah Industrial Area / Md Faizul Md Fadzil. (2001) [Student Project] (Unpublished)

A study on the level of job satisfaction among workers in EPF, Seremban / Noor Zaininah Md.Zin. (2001) [Student Project] (Unpublished)

The effect of performance appraisal system on staff productivity and job motivation - A case study on EPF staff Malacca / Eryani Mohd Jasuri. (2001) [Student Project] (Unpublished)

The important of quality service towards customer satisfaction / Farazila Mohd Sani. (2001) [Student Project] (Unpublished)

Enhancing the service quality as a strategy of maintaining competitive position in Malaysian telecommunication industry; a focus on Telekom Malaysia Berhad Gajah Berang, Malacca / Norfa Dila Mohd. Noh. (2001) [Student Project] (Unpublished)

O

A study on the efficiency of customer service at DAHE Industries Malaysia (DIM) Sdn Bhd / Normayanti Omar. (2001) [Student Project] (Unpublished)